i need some help plz i cant connect

[bmwcrusader]

every time i open up razor this little box pops up that says

razor was unable to initialize. error code:NO_MEMCOPY
description: could not copy packet length and/or encryption information from the client.
cause: your client version may not be compatible with the version of razor. you must update your
client to at least 4.0.0.

what can i do to fix this i really wanna play... up for suggestion

[zaxarus]

Make sure your client is 7.0.16.1 and uninstall Razor. Install the newest version of Razor again and make all the settings (Data Directory, Server, Port).
Maybe you could check the client encryption (Patch Client Encryption, on/off?), too.

[Merrik]

I had a similiar problem when I first tried to play. This is what I had to do.
Uninstall UO and manually delete all associated folders.(stuff from other shards can conflict)
Reinstall uo to the proper client patch.
Uninstalled and reinstalled razor (was able to save previous macros and hotkeys tho)
If you are running windows 7 make sure razor and UO are running as administrator.
Make sure after you log in and set up your screen how you want it and your hot buttons (if any) that you use the log out button and don't just x out. It didn't save my screen when I accidentally did this a couple times.
I hope this helps and welcome to Pandora ... I am also new and am liking it so far