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Community => General Discussion => Topic started by: Keeblerboy on August 21, 2013, 07:49:05 AM

Title: Ping spikes anyone?
Post by: Keeblerboy on August 21, 2013, 07:49:05 AM
I've notice over last few weeks huge ping variations.  My normal was 45 to 60 ping.  Average 55.  For the last few weeks it fluctuates from 78 to 880.  Average 200-400.  Some times much higher. It's reeking havoc with pvp casting.   I normally have an excellent connection.  Also my CPU is good.  Anyone have any ideas what it could be and any recommendations how to resolve this?




                  Keeb
Title: Re: Ping spikes anyone?
Post by: zaxarus on August 21, 2013, 08:03:09 AM
Our ping from Germany to Pandora was always higher than the average ping of U.S. players, that's for sure and also understandable.
After there were changes the host did it changed to better values:
- Average (good): 175 to 250
- Average (bad): 250 to 550

But the last 7 to 10 days, this i can confirm, there are huge variations. Not all the time. But sometimes going over 1000 ping or more.
I am not sure if this has the same source (and idk the source^^) as the lags that are occuring also the last days. Sometimes i am standing still, like in a World Save, or my spells take a lot of seconds to take effect. Then i can die without knowing why and realizing later that a lot of numbers are flying above the head of my character.

There are situations when my ping is okay, but the lag almost kills me. There are also situations when both, lag and ping, are high and intense.
And no, not only in spawns. Can be an empty field or room. And when i am asking around in guild people can confirm lags and high pings, too. So i am sure it's not only me or us.

I want to make clear that this is not about that action delay thing, cause this was and is solved for me after Vorspire made some changes and i've adjusted my AssistUO settings.

This is about ping and lag. And as stated before: I am not sure if these are 2 different problems, because one can happen without the other one even starting.

No idea what that can be.

I am noticing these ping variations and lags a lot in the daily arena too. In other battles it's not that intense.


Title: Re: Ping spikes anyone?
Post by: Silas DroSakhar on August 21, 2013, 08:21:06 AM
I'm sure there are many folks on this forum much better qualified to troubleshoot this problem than I, but to try to rule out server-side issues, you might try the following:

Try running a traceroute to the server.  (Windows is Tracert, Linux is Traceroute)This can show abnormalities in ping between different hops along the way to the server.  I just ran mine (Windows machine) using 'tracert play.pandorauo.com' for an example, and show 15 hops between my box and the server, with the slowest return being 40ms.  My avg roundtrip is 52ms.

If you do happen to notice a spike in one of the hops, try running the traceroute again, using that location as your destination.  Does it return the same ping?

With that done, if you are on a Windows box, run 'pathping play.pandorauo.com'.  This will do the same as trace route, but provide more detailed information concerning dropped packets and such.  It'll take about 6 minutes to run, but with the information in-hand, you should be able to call your ISP and help them narrow down the problem and make adjustments to better their service to you.

Have you noticed that your ping spikes happen during a specific time of day?  Perhaps there is a connection between a business running some massive backup that happens to run through the same hop as you do, backing things up?  Another issue that may or may not affect you could be the relays in your local ISP hub.  We were having similar issues last summer, and came to find out a temperature regulator switch in the nearby hub had burnt out, meaning the entire board was overheating and impacting everyone in the neighborhood.  These are just a couple of the things to consider, if the problem persists...

Hope your situation gets resolved soon, and good luck!



Title: Re: Ping spikes anyone?
Post by: Keeblerboy on August 21, 2013, 08:31:36 AM
Daily pvp seems to the most noticeable situation. Guess it's due to all the casting I'm attempting. The lag is happening as well while casting. Sometimes it will not even cast.

Champ spawns seem to be ok for me.  Even running a whirlwind macro. Seems odd that my client is stable 50+ creatures on the screen.  The ping is still high but no noticeable lag.


           Keeb
Title: Re: Ping spikes anyone?
Post by: Keeblerboy on August 21, 2013, 08:48:39 AM
Thank you for all the suggestions Silas.  I will look into a few if these this evening.  My connection is 50/25 Mbps. It's very rare for me to ever have any ping/lag issues. 


            Keebs
Title: Re: Ping spikes anyone?
Post by: rocktuff on August 21, 2013, 08:59:57 AM
I myself think this is a host problem last 7-14 days I too have been having huge freezes never had this before. Almost lock up like a world save but it isn't. I have died many times lately due to the lag spikes.
Title: Re: Ping spikes anyone?
Post by: Horns Nigel on August 21, 2013, 09:25:48 AM
To be honest, I've noticed no differance at all lately.....Nigel
Title: Re: Ping spikes anyone?
Post by: Walker on August 21, 2013, 10:42:50 AM
I've had multiple issues.

1. Freezing up without being able to move/talk while people around me run around and talk like nothing is wrong.

2. Client freezing up to where everything on the screen freezes up (like a world save) then it suddenly unfreezes. Usually last 5-10 seconds.

3. Consistent lag. I think my ping has doubled in the last few weeks.

Not sure what is causing it and with my power supply blowing on me I can't do any testing at this point.
Title: Re: Ping spikes anyone?
Post by: GM NollKoll on August 21, 2013, 10:52:08 AM
Quote from: Walker on August 21, 2013, 10:42:50 AM
I've had multiple issues.

1. Freezing up without being able to move/talk while people around me run around and talk like nothing is wrong.

2. Client freezing up to where everything on the screen freezes up (like a world save) then it suddenly unfreezes. Usually last 5-10 seconds.

3. Consistent lag. I think my ping has doubled in the last few weeks.

Not sure what is causing it and with my power supply blowing on me I can't do any testing at this point.

could perhaps help you on that freezing part, tried putting razor.exe/assistuo.exe , client.exe and uo.exe in run as admin, and run in win xp sp3 mode?
Title: Re: Ping spikes anyone?
Post by: Dwarvey on August 21, 2013, 12:57:17 PM
My ping is always high, and I live in the US. However I have 3 teenage daughters, a wife, and a 12 year old son sapping my bandwith from the wireless.


I'm kinda used to it.
Title: Re: Ping spikes anyone?
Post by: Ladibug on August 27, 2013, 04:42:23 PM
I've been pinging around 220-600 lately....when normally i ping around 40.  :-\
Title: Re: Ping spikes anyone?
Post by: sebastian on August 27, 2013, 06:03:44 PM
but there is no lag, instant freezing problem I think I connect Turkey with unnecessary items will be deleted from the server and unnecessary animal houses and how much unused goods passenger locked if the mount were identified and deleted pretty clearly occupy a benefit I do not understand really not nice at all frustrating experiencing momentary freezes.
Title: Re: Ping spikes anyone?
Post by: Keeblerboy on August 27, 2013, 06:17:56 PM
Momentary freeing is a better way of describing it.   I have checked ping right after or just before total freeze and have seen it as high as 2250.   My normal average is around 50 or so.  This seems to be somewhat random.
Title: Re: Ping spikes anyone?
Post by: sebastian on August 27, 2013, 07:39:14 PM
Quote from: Keeblerboy on August 27, 2013, 06:17:56 PM
Momentary freeing is a better way of describing it.   I have checked ping right after or just before total freeze and have seen it as high as 2250.   My normal average is around 50 or so.  This seems to be somewhat random.

nothing more than anything else instant freezing lag problems.
Title: Re: Ping spikes anyone?
Post by: King Kong on August 28, 2013, 04:05:14 AM
Hmm... Went through and did some checks.

Server is in Dallas, Texas.

I am in Los Angeles.

Been averaging a ping of 43 all night which is really good.

Title: Re: Ping spikes anyone?
Post by: GM NollKoll on August 28, 2013, 05:07:11 AM
If the client actually freezes, i will say this now as i have said it before (always worth a shot, since it worked for me, and worked for alot of others.)

on uo.exe , client.exe and razor.exe/assistuo.exe , right click, go to properties, then under "Compability", set it as "run as admin" & run in "Win XP SP3" mode

New computers tends to hate old games... thinks its unworthy to play them.. pfff.. silly new computers, feeling all high and mighty
Title: Re: Ping spikes anyone?
Post by: sebastian on August 28, 2013, 07:54:59 AM
Quote from: GM NollKoll on August 28, 2013, 05:07:11 AM
If the client actually freezes, i will say this now as i have said it before (always worth a shot, since it worked for me, and worked for alot of others.)

on uo.exe , client.exe and razor.exe/assistuo.exe , right click, go to properties, then under "Compability", set it as "run as admin" & run in "Win XP SP3" mode

New computers tends to hate old games... thinks its unworthy to play them.. pfff.. silly new computers, feeling all high and mighty , Do not get me wrong, of course this is only a suggestion.

Items deleted redundant server is going to be a little nicer codes or item or aggregation usually caused by instant freezing because
Title: Re: Ping spikes anyone?
Post by: King Kong on August 28, 2013, 11:09:26 PM
Quote from: sebastian on August 28, 2013, 07:54:59 AM
Quote from: GM NollKoll on August 28, 2013, 05:07:11 AM
If the client actually freezes, i will say this now as i have said it before (always worth a shot, since it worked for me, and worked for alot of others.)

on uo.exe , client.exe and razor.exe/assistuo.exe , right click, go to properties, then under "Compability", set it as "run as admin" & run in "Win XP SP3" mode

New computers tends to hate old games... thinks its unworthy to play them.. pfff.. silly new computers, feeling all high and mighty , Do not get me wrong, of course this is only a suggestion.

Items deleted redundant server is going to be a little nicer codes or item or aggregation usually caused by instant freezing because

I just love how much sense you make.  :P
Title: Re: Ping spikes anyone?
Post by: sebastian on August 29, 2013, 05:58:16 AM
Up to 1 month lag and the loss did not have, but now it is frozen, and sometimes I think it makes sense to throw together restard
Title: Re: Ping spikes anyone?
Post by: Keeblerboy on August 29, 2013, 07:26:13 AM
Noll thank you for the suggestions.  I made the changes at the beginning of playing last night.  The inconsistent ping was still freezing the screen every few minutes. My ISP is working perfect.  I hope this issue can be tracked down and resolved.
Title: Re: Ping spikes anyone?
Post by: zaxarus on August 29, 2013, 10:43:53 AM
Same for me.

Maybe a daily (automatic) reboot could be considered. Not a big deal and maybe it can prevent these issues. Only an idea.

Title: Re: Ping spikes anyone?
Post by: Horns Nigel on August 29, 2013, 12:29:07 PM
I Havnt noticed anything?  Does your isp provider make a diff?.....Nigel
Title: Re: Ping spikes anyone?
Post by: Keeblerboy on August 29, 2013, 03:17:05 PM
I have an upgrade service through my ISP. 50 over 25 Mbps.  Just the last 3 weeks I've really noticed Huge variations in my ping.   It was about 45 to 60 ping.   Now it varies considerably.  2250 ping is the highest I've seen so far.   
Title: Re: Ping spikes anyone?
Post by: Electo Jason on August 29, 2013, 03:19:13 PM
The only time I ever experience Lag on the game is when I am doing champs for some reason once they hit about 70pct life it starts getting choppy other than that no issues :)

I guess me and Nigel have the ultimate ISP in Chicago :)
Title: Re: Ping spikes anyone?
Post by: Horns Nigel on August 29, 2013, 04:24:49 PM
LOL, yeah Jason, its about the only good reason I can think of to stay in this god for saken state. Lol.  When I told Vor about my isp, he couldn't stop laughing, so who knows?  Just glad there's no lagg, except in real high spawns...Nigel
Title: Re: Ping spikes anyone?
Post by: Electo Jason on August 29, 2013, 04:56:57 PM
I can give you another 2 good reason to stay here.

1) Blackhawks
2) Gene And Jude's

Need I say more? :)
Title: Re: Ping spikes anyone?
Post by: Horns Nigel on August 29, 2013, 05:12:32 PM
Ok, you got me,  agreed,....Nigel
Title: Re: Ping spikes anyone?
Post by: Ladibug on September 02, 2013, 07:33:48 PM
Quote from: GM NollKoll on August 28, 2013, 05:07:11 AM
If the client actually freezes, i will say this now as i have said it before (always worth a shot, since it worked for me, and worked for alot of others.)

on uo.exe , client.exe and razor.exe/assistuo.exe , right click, go to properties, then under "Compability", set it as "run as admin" & run in "Win XP SP3" mode

New computers tends to hate old games... thinks its unworthy to play them.. pfff.. silly new computers, feeling all high and mighty

Mine is already set on this, and I have been having many problems lately.
Title: Re: Ping spikes anyone?
Post by: Horns Nigel on September 02, 2013, 08:41:34 PM
Mine too, freezing is diff then lag, my wifes is even worse then mine....Nigel
Title: Re: Ping spikes anyone?
Post by: zaxarus on September 03, 2013, 04:05:40 AM
Quote from: zaxarus on August 29, 2013, 10:43:53 AM
Maybe a daily (automatic) reboot could be considered. Not a big deal and maybe it can prevent these issues. Only an idea.

8)
Title: Re: Ping spikes anyone?
Post by: Electo Jason on September 03, 2013, 08:40:16 AM
I was happy that I have not experienced this but this past weekend I was getting quite a bit to the point where it became obnoxious.

Was doing a champ and it would literally freeze for about 30 seconds than show tons of hits and freeze again. 

For me it only seems to happen in champ spawns IDK why. 
Title: Re: Ping spikes anyone?
Post by: Keeblerboy on September 03, 2013, 08:49:43 AM
Misery likes company. :p.  Glad to see it's not just me.  I hope it can be tracked down and fixed.



         Keeb
Title: Re: Ping spikes anyone?
Post by: Voxpire on September 06, 2013, 06:54:12 AM
Try connecting directly to the server IP on 69.162.80.2 instead of using play.pandorauo.com - sometimes the web-host re-routing for the domain name can add hops to the resolve route.

From England, my average ping is 160ms, never see it lower than 100ms - the spikes may be due to overwhelming amounts of data being pushed through to your client from the server, or it may be due to a simple client memory leak (Origin are not perfect either hehe)
Title: Re: Ping spikes anyone?
Post by: Horns Nigel on September 06, 2013, 11:28:58 AM
The direct ip I tried this morning has more lagg in it then play Pandora, at least it did  for me.....Nigel
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